Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Last Updated: February 1, 2026
Our Privacy Principles
Secure
Your data is protected with industry-standard security measures.
Transparent
We're clear about what data we collect and how we use it.
Respectful
You have control over your personal information at all times.
Information We Collect
Personal Information
When you interact with The Raven Report, we may collect the following types of personal information:
- Name and contact details (email address, phone number)
- Account credentials (username, password)
- Profile information (bio, avatar, company details)
- Newsletter subscription preferences
- Story submissions and contributed content
Usage Information
We automatically collect certain information about your device and how you interact with our website:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website and search terms
- Device information (operating system, screen resolution)
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookie settings through your browser preferences.
How We Use Your Information
To Provide Our Services
We use your information to create and manage your account, publish your content, and deliver our newsletter to subscribers.
To Improve User Experience
We analyze usage patterns to enhance our website functionality, content quality, and overall user experience.
To Communicate With You
We send newsletters, article notifications, and important updates about our services. You can opt out at any time.
To Ensure Security
We monitor for suspicious activity and protect against unauthorized access, fraud, and other security threats.
To Comply With Legal Obligations
We may use your information to comply with applicable laws, regulations, and legal processes.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, and serving our users. These providers are contractually obligated to keep your information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Your Privacy Rights
Access Your Data
Request a copy of the personal information we hold about you.
Correct Your Data
Update or correct any inaccurate or incomplete information.
Delete Your Data
Request deletion of your personal information, subject to legal obligations.
Opt-Out
Unsubscribe from marketing communications at any time.
Data Portability
Request your data in a structured, machine-readable format.
Withdraw Consent
Withdraw your consent for data processing where applicable.
To exercise any of these rights, please contact us at info@ravenreport.co.za
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Secure data storage and backup systems
- Employee training on data protection practices
Please note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
The Raven Report is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. If we make material changes, we will notify you through our website or by email where appropriate.
Questions About Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.
We will respond to your inquiry within 30 days.